‘Assurance is focused on customized in-home care. Nurse managed, delivered in a caring and professional way by carefully selected teams of individuals who are passionate about what they do, understand and respect the desire for independence while working closely with family members’
Tinig Pinoy is proud to carry job opportunities announcements for Assurance Home Care, an Ottawa-based provider of loving care among the elderly in the region, as well as those in need of private home care.
Services on the company’s extensive list include all aspects of physical care from medication reminders, personal care, nursing and dementia care to 24-hour live-in support and palliative care. Assistance with housekeeping extends to meal preparation, running errands and dealing with transportation for appointments, entertainment and shopping, as well as very specialized service where care managers advocate on the client’s behalf with doctors and public service supports. On the social side of the equation, caregivers offer companionship for clients and peace of mind for other family members.
For many seniors, companionship is a key part of the connection they seek, as they may be widowed and alone after half a century or more of married life. They may be handicapped or have a medical condition that makes it more difficult for them to spend time with other people outside their homes. They may also have a reduced ability or inclination to prepare meals for themselves. Whatever the situation, Assurance can customize the right type of support for clients from the broad range of services and caregivers on its roster, this according to Assurance Home Care Ottawa management.
The focus is on offering choice and being highly responsive to client needs, she emphasizes, pointing out, for example, that Assurance is unique from all other home care companies in Canada in that they also offer a meal delivery service of nutrient-rich gourmet foods made from scratch prepared by their own renowned chef. Keeping to their promise of customization, they can accommodate those with special or restricted diets.
A large part of ensuring that clients are happy with the many customized services on offer is careful matching of caregivers and clients to make sure that personalities are compatible, clients are completely comfortable and rapport is well established, says company founder and CEO Stephen Bleeker.
“We feel very strongly that the client experience is best if the caregiver is with a client they want to be with,” he says, as he describes the careful double-matching that Assurance employs. The process allows clients to select among caregivers and allows caregivers to decide the clients for whom they are best suited.
While high levels of skills and solid qualifications of the caregivers are, of course, an important aspect of providing quality care, personality also plays a major part in a successful match with clients.
For information on how to get started with a customized Ottawa Home Care program for you or your loved ones, you can call (613) 513-8875. Or, visit Assurance Home Care Ottawa’s website: https://assurancehomecare.ca